Methods and Costs
All deliveries will be made via Purolator. Shipping costs will be determined upon checkout.
Shipping costs will only be calculated on items weighing less than 150lbs. For any products weighing higher than 150lbs please contact us directly for delivery details.
Deliveries will normally be made within 5-7 business days if the products are in stock and within Canada.
You will be advised either by email or by phone if an item is not available or on back order.
We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our site.
Please Note: Shipping times are based on when your package leaves our location. See Estimated Delivery Day for additional information on calculating your package arrival at the Purolator website.
Exceptions to our delivery time frame:
Inclement weather conditions may delay or postpone our deliveries. My Backyard Shop will not hold liability or refund the shipping charge based on an inclement weather delay.
If the delivery of your package is delayed or postponed due to circumstances beyond the control of My Backyard Shop, MyBackyardShop.com or Purolator, such as the re-routing of delivery based on mechanical difficulties, MyBackyardShop.com will not hold liability or refund the shipping charges.
General Shipping Information
Signature is required upon delivery of any package valued at $100 or more for your protection.
Orders must be received and clear credit authorization by 11:00 AM ET or your order may not be processed until the following business day. Most packages leave our distribution centre in 1-2 business days. Exceptions include items that are out of stock or require special delivery instructions.
Business days are Monday-Friday, excluding Canadian holidays.
Please call My Backyard Shop at (905) 761-8930 if you have any questions.